Shipping & Delivery
At MAVÈ, we make sure your jewelry is delivered safely, quickly, and with full transparency.
Below you’ll find everything you need to know about how we handle shipping and delivery.
📦 Processing Time
We hand-check and pack every order with care.
• Processing time: 1–2 business days
• Orders are processed Monday–Friday (excluding public holidays)
• Once your order is shipped, you will receive an email with your tracking number
During launches, restocks, and sales, processing times may slightly increase.
🚚 Shipping Methods & Delivery Times
India (Domestic Shipping)
• Standard Shipping: 3–7 working days
• Express Shipping (if available): 2–4 working days
• Shipping times may vary depending on your city and courier availability.
International Shipping
• Standard International Shipping: 7–20 working days
• Duties, taxes, and customs fees (if applicable) are the responsibility of the customer
• International delivery time may vary depending on destination country and customs clearance
Shipping
Prepaid Orders : Free shipping across India.
Cash on Delivery (COD) : ₹50 COD Charge is Applicable.
📍 Order Tracking
Once your order is shipped, you will receive an email/SMS with your:
• Tracking number
• Courier partner name
• Live tracking link
If your tracking number isn’t active immediately, please allow 24–48 hours for the courier to update it.
📮 Wrong Address / Undeliverable Packages
Please double-check your address while placing your order.
We are not responsible for:
• Wrong address entered
• Address not reachable
• Non-collection from courier office
• Failed delivery due to customer unavailability
If the package returns to us, you may need to pay a re-shipping fee.
🧊 Weather, Delays & Courier Issues
We ship using trusted courier partners, but some delays may occur due to:
• Weather
• Festivals
• Courier load
• Remote area delivery
• Customs processing (international only)
We appreciate your patience during such situations.
🛍 Pre-Orders (If applicable)
If your item is marked as Pre-Order, it will ship on the estimated date mentioned on the product page.
Orders containing both Pre-Order & Ready items will ship together.
❗ Important Notes
• We do not ship on Sundays or national holidays
• We are not responsible for courier delays once the package is handed over
• If your package shows “Delivered” but you haven’t received it, please contact the courier directly
• Lost packages due to incorrect addresses are not eligible for refund
📧 Need Help?
If you have any shipping-related questions, we are here to help.
Contact us:
📩 connectofficialmave@gmail.com
📱 WhatsApp- +91 7814143477
Instagram DM: @mave_official._
We want your jewelry to reach you safely and smoothly.